LEGAL NOTICE AND DATA PROCESSING

LEGAL NOTICE AND TERMS OF USELEGAL NOTICE AND TERMS OF USE

1. IDENTIFYING DATA

In compliance with the duty of information established in Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), it is hereby stated that this website is owned by:

• Owner: Eva M. Sepúlveda (hereinafter, the Owner)
• Trade Name: Imagine Valencia
• NIF / ID: 43521418J
• Address: Picanya, Valencia (Spain)
• Contact email: info@imaginevalencia.com
• Regulated activity data: The Owner exercises the regulated profession of Tour Guide, being duly authorized by the Generalitat Valenciana with license/registration number 1555.

2. USERS AND TERMS OF USE
The access and/or use of this web portal attributes the condition of USER, who accepts, from said access and/or use, the present General Terms of Use. The portal provides access to a multitude of information, services, or data on the Internet belonging to the Owner.
The USER assumes responsibility for the use of the portal and undertakes to make appropriate use of the contents and services that Imagine Valencia offers through its website, not using them to engage in illicit or illegal activities, or those contrary to good faith and public order.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY
The Owner, by herself or as an assignee, is the owner of all intellectual and industrial property rights of her website, as well as the elements contained therein.
It is expressly stated that:

• Texts, logos, and service design: All texts, logos, and the structural and creative design of the tours and routes offered are original works and the exclusive property of the Owner. Their reproduction, distribution, and public communication, including the method of making them available, for commercial purposes, on any medium and by any technical means, without the express authorization of the Owner, is expressly prohibited.
• Images: The general photographs and images used for the illustration of the page come from royalty-free and open-license image banks, respecting at all times the terms of use of their respective original authors.

4. PRICES AND TAXES
In the event that the website displays information regarding the cost of services, routes, or tours, the prices indicated are Retail Prices (PVP) and include the corresponding applicable taxes (VAT) in Spain, unless expressly stated otherwise due to a typographical error.

5. EXCLUSION OF GUARANTEES AND LIABILITY
The Owner is not responsible, under any circumstances, for damages of any nature that may occur, by way of example: errors or omissions in the content, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the content, despite having adopted the necessary technological measures to prevent it.
The website is hosted on European servers that comply with the highest standards of security and current regulations, ensuring a secure environment for browsing.

6. MODIFICATIONS
Imagine Valencia reserves the right to make the modifications it deems appropriate in its portal without prior notice, being able to change, delete, or add both the contents and services provided through it and the way in which they are presented or located.

7. APPLICABLE LAW AND JURISDICTION
The relationship between the Owner and the USER will be governed by current Spanish regulations. For the resolution of any dispute that may arise from the access or use of the website, both parties submit to the Courts and Tribunals of the city of Valencia, expressly waiving any other jurisdiction that may correspond to them.

PRIVACY AND DATA PROTECTION POLICY
At Imagine Valencia, we are committed to respecting and protecting your personal data. Below, we explain in a clear and transparent manner how we collect, use, and protect the information you provide us through this website.
1. DATA CONTROLLER

• Identity: Eva M. Sepúlveda (hereinafter, the Controller)
• Trade Name: Imagine Valencia
• NIF / ID: 43521418J
• Address: [Your street and number], Picanya, Valencia (Spain)
• Email: info@imaginevalencia.com

2. PURPOSE OF DATA PROCESSING
The personal data you provide us via email or any contact form available on this website will be processed for the following purposes:

• To respond to your inquiries, requests for information, or quotes regarding our routes, tours, and tourist services.
• To manage and provide the requested tourist services and tour designs.
• To comply with the legal, tax, and accounting obligations derived from our commercial relationship, in the event of contracting a service.

3. LEGITIMACY FOR DATA PROCESSING
The legal basis for processing your data is:

• Express consent: By sending us an email or contacting us, you are giving us your clear consent to process your data in order to respond to your request.
• Execution of a contract: If you finally book or contract one of our services or tours, the data processing will be necessary to provide the agreed service and invoice it.
• Compliance with legal obligations: For the fulfillment of our tax obligations before the Tax Agency.

4. RECIPIENTS AND DATA HOSTING
To offer you the services of this website, the Controller shares strictly necessary data with the following service providers, under their corresponding privacy conditions:

• Web hosting: This website is hosted on the servers of STRATO AG, a company based in Germany. Being located within the European Union, it strictly complies with GDPR regulations, ensuring a high level of security and not involving international data transfers outside the European Economic Area.

Your data will not be transferred to any other company or third party except by express legal obligation. Under no circumstances will we sell or trade your personal data.
5. RETENTION PERIODS

• Inquiry data: Personal data provided for inquiries will be kept for the time necessary to respond to the request and consider it closed.
• Client data: In the case of contracting services, data will be kept as long as the commercial relationship is maintained and, subsequently, for the legally required periods (generally 5 years) to comply with possible legal and tax liabilities.

6. USER RIGHTS
As a user, the law protects you, and you have the right to exercise full control over your personal data. You can exercise the following rights at any time:

• Right of Access: To know what personal data of yours we are processing.
• Right to Rectification: To request the correction of inaccurate or incomplete data.
• Right to Erasure (Right to be forgotten): To request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Right to Object: To object to the processing of your data for a specific purpose.
• Right to Restriction of Processing: To request that we suspend the processing of your data in certain cases.
• Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.

How to exercise them?
To exercise any of these rights, you just have to send an email to info@imaginevalencia.com, attaching a photocopy of your ID card or equivalent identity document so we can verify your identity.
Likewise, we inform you that you have the right to file a claim with the competent supervisory authority, in this case, the Spanish Data Protection Agency (AEPD) (www.aepd.es), if you consider that the processing does not comply with current regulations.